FAQs

Your PIN is the last 4 digits of your phone number. You can change your PIN online or reset with librarian assistance.

This is the 14-digit number on the back of your library card. Always enter this number without spaces.

Residents of Newburyport and towns within the Merrimack Valley Library Consortium (MVLC) ages 5 and up are eligible for a library card. A photo ID and proof of current Newburyport/MVLC residency or property ownership is required for all new library cards. Replacement cards can be obtained at the Borrower Services desk.

A Merrimack Valley Library Consortium (MVLC) eCard allows immediate access to online books and resources. Your eCard also allows borrowing privileges for physical materials at any MVLC library. If the eCard registration is not able to verify your residency, you will be issued a provisional eCard that will only allow access to online materials for 30 days. You will need to visit an MVLC library to upgrade a provisional eCard to a library card with full borrowing privileges. Register for an eCard HERE.

Yes. Call the Adult Services Desk for details: Adult Reference Desk: 978-465-4428.

Yes! The Library provides free open wireless Internet (wi-fi) access throughout the building on a public network [NPL Open] — no password required.

You can request a book by calling the Information Desk at 978-465-4428, or online using the MVLC catalog and your library account.

You will be notified of the arrival of your requested item by phone, email, or text. Sign up for email or text notification online through your library account or call the Borrower Services Desk: 978-465-4428.

Most library materials will be renewed automatically as long as they are not overdue or requested by another patron. Some items, such as museum passes and non-traditional materials, may not be renewable. Contact the Borrower Services desk with questions: 978-465-4428

The library has several discount and free admission passes to a variety of locations. Call us at 978-465-4428 or visit our Museum Passes information page for details.

Study rooms are available for reservation online via our reservation system, or through a staff member at the Adult Reference Desk: 978-465-4428.

Cell phones are permitted in the lobby vestibule, near the elevator on the first floor, in reserved study rooms, and in the third floor co-working spaces only.

Beverages with secure lids are welcome throughout the library. Food is currently prohibited in the library.

Donations are accepted twice a year just before the semi-annual Friends of the Library Great Old Book Sale. Check back for the Friends of the Library Great Old Book Sale upcoming dates.

No. Please contact the Newburyport City Clerk’s office 978-465-4407 or a local financial institution for assistance.

Yes. Toll-free and continental U.S. destination outgoing fax services are supported by the library on an as-available basis. The cost is $1 per page, excluding the cover sheet. Call the Adult Reference Desk: 978-465-4428 for details.

Yes, with specific guidelines. Please call email info@newburyportpl.org for more information.